Web solutions are no more a luxury as they have turned into a necessary requirement for businesses and organizations to survive in the tough competitive business environment. They can’t afford to lag behind their competitors just because competitors implemented a new web solution whereas they did not. Further, the IT industry is growing at a very fast pace and it is coming up with new and advanced solutions on a regular basis. These solutions can be applied in day to day business activities to make various processes much easier, better and quicker.
Outsourcing these requirements to offshore web development service providers is currently one of the most cost effective methods of obtaining web solutions for various business requirements. However, it is very important that you partner with the right software development company as the success or failure of your projects heavily depends upon it. To help you out, I have penned down 6 most important questions that you must ask the service provider along with the type of answers you should be looking for.
1. How long has the company been in business?
It is very important that the company has a proper experience in this field with at-least 8-10 years of existence. Remember that you are looking for stability and rich history therefore focus on these points.
2. Where is the development center located?
The geographic location of the development center is very important as it will affect their services. The location should be able to provide a reliable operational infrastructure along with the availability of adequate resources.
If these basic things are not available or dependable in the geographic location of the vendor then their services may not be reliable.
3. Can You Go And Visit The Facility?
It is also better to visit the onsite location and see the reality with your own eyes. Many vendors lie about their assets, resources and services. You can get the exact idea about service provider's capabilities and services by visiting their location. If the vendor hesitates to meet you at the facility then there is definitely something wrong. However, it is recommended that you visit the service provider only if the project is long term or complex.
4. What are the delivery models offered by the vendor?
While offshore web development might seem the right choice for your project in the beginning but complex projects might require implementation of other delivery models during their development phase. This makes it very important that the vendor is capable of providing other delivery models also such as on site, hybrid and mixed delivery models.
5. What is their staffing capacity and how flexible it is?
Offshore vendors usually work on multiple projects at the same time therefore it is important that they have proper staff to work on their projects. Further, your project may require an increase or decrease in the resources therefore it should be adequately flexible too.
6. Are they able to provide genuine references?
You should ask them for references of their past projects along with all the projects that are similar in scope to your project. Moreover, it is also important that you check the references provided to you by the web development outsourcing company. Make sure that you ask the references about expectations, services and results that they got from the offshore vendor.
There are many more aspects that must be cleared before hiring a service provider but these six questions will help you in evaluating the capabilities, services and solutions provided by the service provider.